Go2Solve Limited • This page explains how we collect, use, and protect your information, and how we use cookies on our website.
1 Introduction
This privacy policy describes Go2Solve Limited’s policies and procedures on the collection, use, and disclosure of your information when you subscribe to our services. It tells you how the law protects you and your privacy rights.
2 Personal Data Collected
We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
Email address
Full name
3 Use of Your Personal Data
The company may use personal data for the following purposes:
To provide and maintain our service
For the performance of a contract
To contact you and for request management
To provide you with news, special offers, and general information
4 Tracking Technologies & Cookies
We use cookies to help you navigate efficiently and perform certain functions. These cookies are stored in your browser only with your prior consent. You can choose to enable or disable some or all of these cookies, though disabling some may affect your browsing experience.
Necessary Always on
Essential for enabling the basic functionalities of the site.
Functionality
Help share content on social media and collect feedback. Captures browser, country, date, visit count, IP address, and referrals.
Analytics
Used to understand visitor interaction, metrics like visitor count, bounce rate, and traffic source.
Performance
Used to analyse key performance indicators for a better user experience.
Advertisement
Used for customised ads based on previously visited pages and to measure ad campaign effectiveness. Administered by Cookeries.
5 Sharing Your Personal Data
We share your personal data with service providers and third-party organisations (our partners) based on the lawful purpose of processing.
6 Retention of Your Personal Data
Go2Solve will retain your personal data only for as long as it is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations.
7 Security of Your Personal Data
The security of your personal data is important to us. We have processes and the necessary security tools in place to prevent unauthorised access or a data breach.
8 Your Rights as a Data Subject
1 Right to be informed
2 Right of access
3 Right to rectification
4 Right to erasure
5 Right to data portability
6 Right to restrict processing
7 Right to object
8 Right not to be subjected to a decision based solely on automated processing
9 Updates to This Privacy Policy
We regularly review and, when appropriate, update this privacy policy as our services and use of personal data evolve. If we want to use your personal data in a way we have not previously identified, we will contact you to provide information about this and, if necessary, ask for your consent. We will also notify you of any changes by posting the new privacy policy on this page.
1 Statement
This Cookies Policy outlines how Go2Solve Limited (“Go2Solve”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our website at www.go2solve.com. It explains the types of cookies we use, the purposes for which we use them, and how you can control their usage on your devices.
By using our website, you agree to the placement and use of cookies as described in this policy. This policy applies to all users accessing our services via desktop or mobile devices.
2 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device and store information about your preferences or past actions. Each cookie is unique to your browser and can only be read by the website that issued it.
Cookies are essential for enabling basic functionalities, enhancing user experience, and improving website performance and security.
3 How Go2Solve Uses Cookies
Go2Solve uses cookies to:
Enhance user experience — by remembering your preferences (such as language settings and login credentials), we ensure a smoother browsing experience
Authenticate users — to provide secure access to protected areas of the site and avoid asking for login details repeatedly
Measure performance and reliability — by analysing how users interact with our website, we improve content relevance, functionality, and performance
Conduct analytics — we use cookies from third-party services such as Google Analytics to collect anonymised data on user behaviour and browsing patterns; these may collect information like your IP address and device type, but not personal identifiers
We do not use cookies to collect personal data unless explicitly provided by you, such as through a contact or application form.
4 Types of Cookies We Use
Type
Description
Session cookies
Temporary; expire once you close your browser
Persistent cookies
Remain stored on your browser for a specified period or until deleted
First-party cookies
Set by Go2Solve’s own systems
Third-party cookies
Set by external service providers (e.g. Google Analytics, Cloudflare)
We ensure that any third-party cookies used comply with relevant data protection regulations.
5 Accepting or Refusing Cookies
When you visit our website for the first time, a cookie banner will inform you about the use of cookies and provide you with an opportunity to give consent.
By continuing to browse the website or closing the cookie banner, you consent to the use of cookies as described. You can manage your cookie preferences at any time through your browser settings.
Please note that disabling certain types of cookies may limit your ability to use some features of our website.
6 Cookie Retention
Cookies remain on your device for a defined period depending on their purpose:
Session cookies are deleted when you close your browser
Persistent cookies remain until they expire or are manually deleted
The specific duration of each cookie is defined in your browser or by the third-party service provider.
7 Managing Cookies
You can manage, disable, or delete cookies through your browser settings. Most browsers accept cookies by default, but you can adjust your preferences. Refer to your browser’s help section:
Additionally, modern browsers offer a “Do Not Track” (DNT) feature. However, not all websites or third parties honour this request.
8 External Links
Our website may contain links to third-party websites. We are not responsible for their cookie practices. Please review their cookie and privacy policies before interacting with them.
9 Changes to This Policy
Go2Solve may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this page.
10 Contact Us
If you have any questions or complaints about our use of your information, please contact us directly so we can address your complaint.
